Hotel Monte Carlo Surpasses Guest Expectations for Modern In-room Entertainment Experiences With BeyondTV GuestCast – Hospitality Net

Hotel Internet Services

OCEAN CITY, Md. — February 22, 2022 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, today announces the successful implementation of its BeyondTV GuestCast streaming platform by the Hotel Monte Carlo in Ocean City, Maryland. Located within one of Maryland’s most popular tourist destinations, Hotel Monte Carlo serves as the ideal getaway with onsite amenities that include both an outdoor and indoor swimming pool, rooftop terrace, bar and Jacuzzi. With BeyondTV GuestCast now available in each of the property’s 70 guestrooms, Hotel Monte Carlo can also ensure that the widespread demand for personalized in-room entertainment is fully met for each guest.

Recognizing the shift taking place across the industry over what guests consider to be a satisfactory guestroom television experience, Hotel Monte Carlo sought out an advanced solution that could provide the personalization and ease-of-use now commonly expected. In selecting BeyondTV GuestCast, the property is able to provide each guest with instant access to virtually any streamed content of choice on in-room TVs thanks to its compatibility with thousands of mobile-based apps. From Netflix and Hulu to Amazon Prime and Disney+, BeyondTV GuestCast also notably ensures a hassle-free and intuitive experience when casting content from personal streaming subscriptions by providing guests with the option to pair their devices using a simplified QR code scanning process.

Significantly for guests wary over the potential risk of data theft, BeyondTV GuestCast also sidesteps the need to enter-in streaming account usernames and passwords on guestroom televisions. With a priority on ensuring guest confidence and safety, the solution is further designed with advanced device isolation capabilities preventing content from being streamed to televisions located in separate guestrooms.

“As part of our property’s recent renovation to provide guests with heightened experiences, we understood that for many, the ability to easily and safely personalize in-room entertainment options can make all the difference in achieving full satisfaction,” said Clara DiFilippo Ziman, owner of the Hotel Monte Carlo. “As a result, we were committed to adopting the most advanced and flexible streaming platform and found that BeyondTV GuestCast with its hotel-centric design is simply unmatched. Its various features ensure that each guest can effortlessly control their TV-viewing experience without staff assistance and we are fully confident that the platform can continue to meet performance expectations far into the future.”

With BeyondTV GuestCast, Hotel Monte Carlo further gains a high-value analytics dashboard that can monitor guest usage and reveal the success of guestroom entertainment strategies. The dashboard also constantly monitors solution performance in order to instantly alert staff to any issues requiring attention before guest experiences are negatively affected. As a platform specifically engineered for hospitality environments, the BeyondTV GuestCast dashboard can even be used to measure guest Wi-Fi service performance by individual guestroom. This importantly allows hotel staff to identify any internet connectivity issues in order to maintain consistently high service quality.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected]

About Hotel Internet Services, Inc.

Serving hospitality’s full connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology including high-speed internet access, the latest in guestroom entertainment and contactless service, IOT and security systems. Backed by 24/7 guest service monitoring and support, HIS innovations not only include cutting-edge network technology that can address the highest of guest expectations, but also BeyondTV and GuestCast which are the industry”s most advanced and flexible platforms for ensuring the ultimate in-room entertainment experience and access to hotel services. In addition to hotels and resorts, HIS also provides equipment and services to casinos, military and student housing, senior housing, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues.

As the industry”s most trusted go-to provider for the latest in network connectivity and IoT-based innovation, HIS is credited with successfully enhancing the online capabilities and guest satisfaction rates for countless hotels and resorts across the U.S. Headquartered in Clearwater, Florida, HIS offers services throughout North America, Australia, Latin America and several countries throughout Europe.

Shelly Chandler

Director of Sales and Marketing

Hotel Internet Services