The Carvi Hotel NYC Adapts to Modern Guest Expectations for Personalized Entertainment With BeyondTV GuestCast – Hospitality Net
Hotel Internet Services(HIS), a full-service provider of internet services and solutions for the hospitality industry, has today announced the adoption of its BeyondTV GuestCast streaming solution by The Carvi Hotel NYC, Ascend Hotel Collection. A boutique property located in the heart of New York City, The Carvi Hotel NYC’s adoption of BeyondTV GuestCast is set to play a central role in the property’s mission to adopt technologies that cater to the now widespread demand for experience personalization.
Previously providing guests with access to traditional cable TV, The Carvi Hotel NYC recognized that a majority of today’s guests increasingly prefer to view content from personal streaming subscriptions that align with their unique preferences. Also seeking to attract tech-savvy guests, the property sought out an in-room entertainment platform featuring the latest capabilities that the industry has to offer. By selecting BeyondTV GuestCast, the property significantly can provide each guest with instant access to virtually any streamed content of choice on guestroom televisions while guaranteeing a user-friendly experience. Regardless of whether a guest desires to stream from services such as Netflix, Hulu, Disney+ and much more, all that is needed to pair personal devices with guestroom TVs is the simple scanning of a QR code.
“Cable TV is now viewed as an outdated form of entertainment that stands in stark contrast to the personalized services that guests now seek out, so we found it essential to address this demand in order to maintain a competitive edge and heightened guest satisfaction,” said Mark Arend, partner at Carvi Hotel NYC. “Without having to require any involvement from cable channel providers and after a swift installation, BeyondTV GuestCast is able to fully provide the custom-tailored entertainment and ease-of-use that guests now routinely expect. Its built-in analytics functionality also provides us with the opportunity to ensure that guest experiences remain seamless and of the highest quality.”
Providing hoteliers with access to an analytics dashboard, BeyondTV GuestCast allows The Carvi Hotel NYC to continuously monitor usage and system performance. This ability notably allows properties to measure the success of their guestroom entertainment strategies while also providing real-time insight into performance issues requiring immediate attention. As a solution designed for the specific needs of the hospitality industry, BeyondTV GuestCast’s analytics dashboard can also be used to measure Wi-Fi signal strength by individual guestroom. This further enables hoteliers to instantly identify and resolve any connectivity issues before guest satisfaction rates are negatively affected.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected]
About Hotel Internet Services, Inc.
Serving hospitality’s full connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology including high-speed internet access, the latest in guestroom entertainment and contactless service, IOT and security systems. Backed by 24/7 guest service monitoring and support, HIS innovations not only include cutting-edge network technology that can address the highest of guest expectations, but also BeyondTV and GuestCast which are the industry”s most advanced and flexible platforms for ensuring the ultimate in-room entertainment experience and access to hotel services. In addition to hotels and resorts, HIS also provides equipment and services to casinos, military and student housing, senior housing, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues.
As the industry”s most trusted go-to provider for the latest in network connectivity and IoT-based innovation, HIS is credited with successfully enhancing the online capabilities and guest satisfaction rates for countless hotels and resorts across the U.S. Headquartered in Clearwater, Florida, HIS offers services throughout North America, Australia, Latin America and several countries throughout Europe.
Shelly Chandler
Director of Sales and Marketing
Hotel Internet Services
