During the company’s quarterly earnings call on Oct. 15, Walgreens Boots Alliance CEO Rosalind Brewer described her family’s struggle to find and coordinate services for her mother, near the end of her life.
With the launch of a new business segment called Walgreens Health, the retail and pharmacy giant aims to address those problems, including through a greater focus on post-acute and home care services, Brewer explained.
“Imagine a day when we can offer services across the care continuum, including finding the right doctor, scheduling appointments, managing chronic conditions, obtaining insurance records, viewing health records, accessing wellness services, setting up health devices, providing nutritional and preventative information, and much more,” she said.
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